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Take a look at the answers to some of our frequently asked questions.

At Triad Loading Services, Inc., we are proud of the efficiency and speed of our floor loading services for businesses in the Winston-Salem, North Carolina area. If you are considering hiring us for sorting, loading, unloading, or other services, we understand that you may have questions about our rates, employees, policies, and services. Take a look at some of our frequently asked questions and their answers below to learn more about working with us. If you have another question not addressed on this page, feel free to give us a call—we’d be happy to speak with you.

What core services do you offer?

We provide high-quality lumper services designed to optimize shipping and receiving logistics. Our team specializes in the manual loading, unloading, and meticulous sorting of inbound and outbound freight.

What is your service area?

We proudly serve clients throughout the greater Piedmont Triad region of North Carolina. Our service area includes Winston-Salem, Greensboro, High Point, Advance, Rural Hall, Statesville, Charlotte, Salisbury, Concord, Burlington, Harrisburg, Mocksville, Colfax, Brown Summit, Lexington, Clemmons, Lewisville, Thomasville, King, and Mount Airy.

What are your rates, and how are they determined?
Rates will vary from customer to customer. Each customer has unique needs. Our goal is to meet your needs at a lower price than what you are currently paying. A determination of your needs along with some trial trailers is all that is needed to establish fair and competitive rates that can be agreed upon.
 
How do you charge if not by the hour?

We charge by the trailer load, which means no charges to you for overtime labor. Customized rates are agreed upon per trailer and invoiced each week.

Why use Triad Loading Services, Inc. rather than a temporary company?

Our staff is compensated by production, which provides motivation to get the job done quicker. We experience very little turnover, which increases product familiarization, as well as dependable and experienced labor.
Flexibility is crucial in meeting our customers’ needs. No matter your volume or lack thereof, we strive to provide the right amount of labor to meet your needs on a daily basis.
An on-site supervisor will be there to coordinate your needs with our labor. This person is there to work on the floor with our other associates and ensure the job gets done.
We are fully insured with both general liability and workers’ compensation. If we have an injury, we deal with it.

Can we use your service in addition to another?

Absolutely! We realize you will not want to risk losing your existing labor until you know for sure that the new labor can get the job done and at the right price.

Can we try your service out?

Yes, you really have nothing to lose and very much to gain. Try us out by allowing us to do a few trailers. Judge for yourself regarding our speed, accuracy, and price.

Why do you think you can provide your service cheaper than what we are currently paying?

Lack of overhead and middle management translates into cheaper rates for our customers and higher incentives for our associates.

Would you consider hiring some of our temporary employees if we use your service?
Under certain circumstances, this may prove to be a win-win situation for all parties. If the employees are exceptional at their jobs and familiar with your operations, it may be a good fit. It would be good for the employees, as well, with a great opportunity to earn a higher income.
Can you bill the trucking companies instead of the distribution centers?

Yes, some distribution centers are set up this way. We can bill either party. Most grocery store distribution centers operate this way. We can work directly with the trucking company if need be. Even if the distribution center pays for the shipping/receiving charges, there may be times when the trucking company could be responsible for certain charges. If a trailer load comes in with a prior stop that has fallen, he may choose to hire us to restack it so that the DC can get their freight on.

How long has your service been in business?

We operated as a sole-proprietor from 1997 to 2003. We were incorporated on January 1, 2004.

Why floor load a shipment if it will fit on pallets?

The labor cost to floor load will be cheaper than the price of the pallets going out the door.

How can I contact your team to discuss my needs?

You can reach us directly by phone at (336) 782-3574 or by filling out the digital contact form on our website to schedule a consultation.

Do you work with both large and small distribution companies?

Absolutely! Over the past several years, we have built strong, lasting relationships with an expansive network of clients, ranging from small local warehouses to large regional distribution operations.

How can your services help companies save money?

By offloading heavy manual labor to our efficient crew, you can reduce product damage, eliminate high hourly labor costs, and optimize trailer storage space. We regularly partner with distribution managers on custom cost-reduction initiatives to maximize operational savings.

What exactly are floor loading services?

Floor loading is the careful, strategic process of manually stacking freight directly from the floor to the ceiling inside a container or trailer. It bypasses the use of standard wooden pallets to pack maximum volume into a single shipment.

How can your floor loading process improve shipping efficiency?

Our skilled team manually places each carton to maximize the overall trailer cube space. By tightly packing and maximizing the volume of each vehicle, we reduce the total number of trailers required to transport your goods, directly lowering your transportation and fuel expenses.

What types of freight do you typically handle for floor loading?

We can manage a wide variety of items, from boxed consumer items to retail merchandise. If you have a specific question about your company’s unique inventory, please reach out to our team to tell us more.

How do you protect inventory during the trailer loading process?

We know that speed means nothing if products break. Our long-term associates are expertly trained in meticulous planning and space utilization. We carefully handle every loose carton by hand to prevent crushing, shifting, or damage during transit.

What types of inbound unloading services do you offer?

We provide complete, turn-key manual labor to quickly clear out shipments. Depending on your organization’s unique needs, we can provide truck unloading, container unloading, freight unloading, and warehouse unloading services.

Why is it beneficial to outsource inbound truck unloading tasks?

Relying on your in-house staff or temporary labor for truck unloading often leads to slow turnaround times, fatigue, and productivity drops in other departments. Bringing in our specialized crew keeps your core employees focused on their primary responsibilities.

How do your technicians ensure maximum efficiency during the unloading process?

Before our crew begins the process, we’ll carefully assess your property’s layout and your warehouse receiving guidelines. We follow a streamlined process that’s designed to eliminate unnecessary steps and extra touches, allowing us to safely empty trucks and trailers in a brief window.

Can we hire your team for a one-time cleanout project?

Definitely! We’re happy to offer flexible and versatile solutions. Whether you need a one-time crew to help your team catch up on unexpected backlogs or ongoing unloading services, we’re ready to assist you.

What do your professional sorting services entail?

Once freight is pulled from a trailer, our sorting teams meticulously organize the incoming items by SKU, purchase order, destination, or specific part number. We ensure every item is verified and prepared according to your precise warehouse guidelines.

How does professional sorting help streamline warehouse inventory?

Mismanaged inbound freight quickly causes bottlenecks on your dock doors. Our sorting services ensure that shipments are clearly categorized right away, allowing your truck operators to seamlessly utilize your rack space and speed up storage cycles.

Can your team help organize a cluttered or messy warehouse?

Absolutely. If incoming shipments have piled up or fallen into disorder, our meticulous sorting specialists can step in to reorganize mixed pallets, clear up processing docks, and help you regain control over your warehouse.